Refund Policy for Ather Fragrance

Effective Date: [Insert Date]

At Ather Fragrance, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our refund policy below.

1. Eligibility for Refunds

• You may request a refund within [number of days] days from the date of receiving your order.
• Items must be returned in their original, unopened condition, including all packaging and tags.

2. How to Request a Refund To initiate a refund, please follow these steps:

• Contact our customer service team at [your contact information].
• Provide your order number and a brief description of the reason for the return.
• Our team will provide you with return instructions and a return shipping address.

3. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over [amount], as we cannot guarantee that we will receive your returned item.

4. Processing Your Refund Once we receive your returned item:

• We will inspect it to ensure it meets our return criteria.
• If approved, we will process your refund within [number of days] business days.
• Refunds will be issued to the original payment method used at the time of purchase.

5. Non-Refundable Items The following items are non-refundable:

• Opened or used products
• Gift cards
• Items marked as final sale

6. Exchanges If you wish to exchange an item for a different product, please contact us for assistance. We will guide you through the exchange process.

7. Changes to This Policy We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us If you have any questions about our Refund Policy, please reach out to us at [your contact information].